Resume Cover Letter Assistance – Terms and Conditions

By agreeing to the following terms and conditions for Resume and/or Cover Letter Assistance (“Terms and Conditions”), you agree and acknowledge that:

  1. You will pay any consultation fees (“Consultation Fees”) payable to Lynx People Pty Ltd (“Lynx People”) for each Consultation you book in accordance with Lynx People’s Payment Policy or as otherwise directed by Lynx People’s website, regardless of the amount payable and/or if extra changes are later applied to such Consultation Fees.
  2. All Consultation Fees must be paid in full to Lynx People via its secured payment link (PayPal) or website prior to consultations (“Consultations” or “Appointments”) being scheduled or taking place.
  3. Lynx People reserves the right to refrain you from attending an Appointment in case payment has not been made and/or successfully approved/confirmed by the due date.
  4. All Consultation Fees are calculated on the basis of Lynx People’s Fee Structure and may, from time to time, be altered.
  5. Lynx People reserves the right to make changes to Consultation Fees without prior notice; in which case, future bookings may be subject to different pricing.
  6. Should any of the aforementioned changes/alterations take place, Lynx People will update its website and, whenever you book an Appointment, Consultation Fees covering such Consultation will be calculated and charged as per the information available on Lynx People’s website at the time of the booking (i.e., updated information).
  7. Consultation Fees are pre-established financial outlays that are non-negotiable.
  8. Any amounts displayed on Lynx People’s website are inclusive of GST, whenever applicable.
  9. Any amounts displayed on Lynx People’s website do not include other surcharges that might be applicable to the transaction depending on your preferred payment method.
  10. Lynx People’s website may provide you with one (or more) payment options/methods and, by selecting a particular payment option/method, you agree to be bound by any terms and conditions established by the provider of such option/method.
  11. Bookings are subject to Lynx People’s date and time availability and, accordingly, are subject to change.
  12. Lynx People reserves the right to cancel or reschedule your Appointment at any given time from the moment you book it.
  13. Should you, for any reason, be required to cancel and/or reschedule your Appointment, you will need to provide Lynx People with, at least forty-eight (48) hours notice.
  14. Failure to comply with item 13 may result in refunds not being granted by Lynx People, if requested.
  15. Should you, for any reason, be required to cancel your appointment, you will only be entitled to a refund upon sending Lynx People a formal request (via email), and provided that you meet with Lynx People’s Refund Policy (as outlined in items 16 to 24 of these Terms and Conditions).
  16. Should, for any reason, Lynx People be required to cancel or reschedule your appointment, you will only be entitled to a refund upon sending Lynx People a formal request (via email).
  17. Any refund requests and/or claims you make will be individually assessed by Lynx People.
  18. Lynx People reserves the right not to issue you refunds in case you fail to comply with any of the provisions set under these Terms and Conditions.
  19. Lynx People will make all reasonable efforts to provide you with a full refund of Consultation Fees paid, should your Appointment be cancelled and request for such refund be sent to Lynx People, in accordance with items 13 to 16.
  20. All refunds will be processed within three (3) business days following Lynx People’s approval of your request/claim for a refund.
  21. Any refunds given to you will be inclusive of GST (i.e., GST is also refundable). Alternatively, any other fees or surcharges paid by you to third parties and/or payment providers (such as banks/financial or PayPal) are non-refundable.
  22. No refunds will be made available after your Consultation has taken place, whether you have attended to it or not.
  23. In light of item 22, should you fail to attend your appointment for any reason and fail to cancel or reschedule it in accordance with item 13, a refund will not be likewise made available.
  24. In accordance with item 23, absences will not be subject to discounts, refunds, credit or transfer of dates or times under any circumstances. The same applies in case you are late to you Consultation.
  25. Upon completing the online booking, your Appointment will be temporarily scheduled for a period of twenty-four (24) hours – after which it will be automatically cancelled, should you fail to make the corresponding payment or should Lynx People be unable to confirm your payment within this twenty-four (24) hour grace period. As a result, should Lynx People be unable to verify your payment in time, your Appointment will be automatically cancelled and you will have to reschedule it, subject to new availability.
  26. Upon receiving and successfully confirming your payment, Lynx People will issue a confirmation of your booking. Until such a time, Lynx People shall not be held responsible or liable should any other persons book an Appointment on the date and/or time-slot you have selected.
  27. Lynx People shall be held free of any liability arising from any funds lost as a result of payment issues, changes to Consultation times and/or dates, or any other reasons (without any limitation) and no other claims for compensation or expense reimbursements by you shall be admissible and/or enforceable upon Lynx People.
  28. You will be required to accept any changes to Lynx People’s Fees Structure and to pay any differences to cover discrepancies, whenever applicable and/or as otherwise directed by Lynx People. Please note that future changes to Lynx People’s Fees Structure will not affect you once you have paid for your Consultation, unless these changes relate to subsequent appointments which are to be charged and/or treated as new bookings.
  29. In the interest of all parties, Lynx People reserves the right to terminate any Consultation and to enforce the removal of any person (or persons) from its premises whose behaviour or demeanour is, in Lynx People’s view, deemed to be unacceptable.
  30. Should Lynx People exercise any of the actions outlined in item 29, you shall not be entitled to any discounts, reimbursements and/or refunds of monies paid to Lynx People in connection to Consultations, as well as to any form of credit and/or transfer of Consultation date and/or time.
  31. You are responsible for your own actions and behaviour as well as for the actions and behaviours of any person (or persons) whom you bring with you to your Consultation.
  32. Lynx People reserves the right to postpone and/or cancel any Consultation as a result of disruptive and/or inappropriate behaviour from you or anyone who attends your Consultation with you.
  33. Any form of abuse from you (or anyone accompanying you throughout your Consultation) directed at anyone at Lynx People (including but not limited to its staff and/or other clients) will not be tolerated and will be subject to appropriate action.
  34. Both parties have an obligation to comply with the appropriate code of conduct and to preserve a friendly, respectful and professional environment. Please note that a copy of the official Code of Conduct for Registered Migration Agents will be made available at Lynx People’s premises, should you need to refer to it at anytime prior, during or post your Appointment.
  35. In light of provisions set out under items 29 to 34, appropriate code of conduct extends to the use of Lynx People’s equipment and premises. You are hereby responsible for the appropriate use of any property belonging to Lynx People by you and/or any other person (or persons) accompanying you and any damage done to these assets may result in a fine to cover the replacement costs of such goods.
  36. There will be no tolerance for drug and/or alcohol use within Lynx People’s premises.
  37. Throughout your Consultation, a Human Resources Consultant will ask you a series of questions relating, but not limited to your educational and employment background, visa history in Australia and objectives in and outside Australia. You hereby agree to provide Lynx People’s representatives with accurate and updated information at all times.
  38. Any information entered on your resume and/or cover letter to you by Lynx People’s Human Resources Consultant are solely based upon the information you have provided (or will provide) them with before, during or after your Consultation. As a result, you are responsible for ensuring the accuracy of such information. 
  39. Should you fail to provide Lynx People and/or its representatives with any information requested or should you provide wrong or inaccurate information, the final resume and/or cover letter given to you by Lynx People and it representatives may be compromised. As a result, you shall not be entitled to any form of compensation from Lynx People for any losses and/or damage you endure as a result of any misrepresentation, misleading or deceptive conduct from your behalf or as a result of your failure to comply with items 37 and 38.
  40. Lynx People offers no guarantee with respect to your compliance with eligibility to positions vacancies nor results within any company recruiting. Similarly, no reassurances are made in any of these regards.
  41. By allowing a third party to be present at a Consultation, for the sake of any items in these Terms and Conditions which make reference to such person (or persons), you hereby agree to be solely responsible for them and their actions/behaviour.  
  42. Lynx People shall not be, hence, held liable for any loss or damage you endure should any third party who attends your Consultation with you disclose and/or make any use of the information/advice/recommendation given to you by a Human Resources Consultant during such an Appointment. As a result, you also hereby agree to share any personal information discussed during Consultations with such third parties.
  43. As part of Lynx People fiduciary duties to act in your best interest and in accordance with the law, Lynx People will keep all of your personal information private and will not disclose it to any unauthorised third parties.
  44. For the purposes of items 37 to 43, Consultations may relate to any services provided by Lynx People, including but not limited to those in association with recruitment services.
  45. Lynx People may, on certain occasions, give clients entitlements to an extra free-of-charge Consultations. Lynx People does, however, reserve the right to alter its Booking Policies and to remove entitlement rights from any future bookings, without further notice. Please note, however, that any entitlements you obtain at the time of your booking (as per item 26) will be, nonetheless, honoured by Lynx People; while any entitlements that are not to be attached to your booking (either because they have been removed from Lynx People’s Booking Policies or are no longer applicable to the circumstances of your booking) will not.
  46. You acknowledge that the above Terms and Conditions are fair, equitable and enforceable.
  47. Should, for any reason of law, any of the items/provisions set out under these Terms and Conditions be deemed invalid and/or void in a court of law, or be in contradiction to another item/provision, the remaining items/provisions shall be enforceable upon both parties, in line with this agreement itself.
  48. These Terms and Conditions are in accordance with and governed by the Australian Law and all parties shall submit to the jurisdiction of the Australian Courts.
  49. Once agreed upon, these Terms and Conditions become a legally binding document that may be exercised in counterparts to ensure the enforcement of the provisions thereof. As such, any breaches to the above items shall be treated as a breach of contractual arrangement.
  50. You have fully read and understood the above Terms and Conditions and that you hereby irrevocably agree to abide by them for an indefinite period of time.
  51. There will be a service to improve the Client  resume and/or cover letter. This service does not guarantee the Client a job, but the Contractor believes that the idea presented will assist the Client to develop a strong and sustainable career.